RentVision, LLC Privacy Policy

Last Updated: October 1st, 2021

1. Who We Are and What We Do

At RentVision, LLC ("RentVision"), we work to make renting apartments easy. This Privacy Policy explains our information practices, the kinds of information we collect, how we use and share that information, and your options.

2. Scope

This Privacy Policy applies to Personal Information Processed by us in our business, including on our website, applications, and other online offerings (collectively, the "Services"). All Individuals whose responsibilities include Processing Personal Information for us are expected to protect it by following this Privacy Policy.

3. Transparency/Notice

a) Personal Information We Collect and How We Use It

The types of Personal Information we collect and our privacy practices depend on whether you are a customer, user, or visitor (together, "Individuals") and the requirements of applicable law.

Communications with Us. We may collect Personal Information from you such as email address, phone number, or mailing address when you request information about our Services, request customer or technical support, or otherwise communicate with us.

Automatic Data Collection. We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, IMEI, MAC address, cookie identifiers, mobile carrier and other unique identifiers, details about your browser, operating system or device, location information, Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.

Information from Other Sources. We may obtain information about you from other sources, including through third party services and organizations to supplement information provided by you.

b) How We Use Your Information

We Process Personal Information about Individuals for a variety of business purposes, including:

To Provide Products, Services, or Information Requested including to:

  • Manage Individual information and accounts;
  • Respond to questions, comments, and other requests;
  • Provide access to certain areas, functionalities, and features of our Services;
  • Answer requests for customer or technical support; and

For Administrative Purposes including to:

  • Measure interest and engagement in our Site and Services;
  • Conduct research and development;
  • Improve our products and Services;
  • Develop new products and Services;
  • Ensure internal quality control;
  • Verify Individual identity;
  • Communicate with you about your account, activities on our Services and policy changes;
  • Process your financial information and other payment methods for products or Services purchased;
  • Process applications and transactions;
  • Prevent potentially prohibited or illegal activities; and
  • Enforce our Terms.

To Market Our Products and Services. We may use Personal Information to provide you with materials about Services that may be of interest, including new content or Services. We may provide you with these materials as permitted by applicable law. Such uses include:

  • To notify you about products and services that may be of interest to you;
  • To provide Services to you and our sponsors; and
  • Other purposes you consent to or are disclosed when you provide Personal Information.

You may contact us at any time to opt out of the use of your Personal Information for marketing purposes as described below.

De-identified and Aggregated Information Use. We may use Personal Information and other information about you to create de-identified and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Services, or other analyses we create. De-identified or aggregated information is not Personal Information, and we may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.

Other Uses. RentVision may use Personal Information to pursue legitimate interests, such as direct marketing, research (including marketing research), network and information security, and fraud prevention, or any other purpose disclosed to you at the time you provide Personal Information or with your consent.

c) Cookies, Pixel Tags/Web Beacons, and Analytics Information

We may use cookies, pixel tags, local storage, and other technologies ("Technologies") to automatically collect information through the Services. Technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us to record certain pieces of information whenever you visit or interact with our Site and Services.

Cookies. Cookies are small text files placed in visitors’ device browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.

Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Site that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page.

Analytics. We may also use third-party analytics services to collect information regarding user behavior on our Services.

Our uses of such Technologies fall into the following general categories:

Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular site behavior, prevent fraudulent activity and improve security or that allow you to make use of our functions;

Performance Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how our visitors use the Services;

Functionality Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed;

4. Onward Transfer—How We May Disclose Your Information

a) Information We Share

We may share your information as described in this Privacy Policy:

We Use Service Providers. We may share any information we receive with service providers. The types of service providers (processors) to whom we entrust Personal Information include service providers for: (i) provision of IT and related services; (ii) provision of information and services you have requested; (iii) payment processing; (iv) customer service activities; and (v) the provision of the Services.

Disclosures to Protect Us or Others. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) respond to your requests; (iii) protect your, our or others’ rights, property, or safety; (iv) to enforce our policies or contracts; (v) to collect amounts owed to us; (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.

5. Your Choices: Right to Object to Processing

a) General

You have the right to object to or opt out of certain uses of your Personal Information. Where you have consented to the Processing of your Personal Information, you may withdraw that consent at any time and prevent further Processing by contacting us as described below. Even if you opt out, we may still collect and use non-Personal Information regarding your activities on our Services for other legal purposes as described above.

b) Email Communications

If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms of Service or this Privacy Policy).

6. Data Retention

RentVision retains the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

7. Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.

By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an email to you.

8. Changes to Our Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect.

9. Terms of Service

This Privacy Policy is incorporated by reference into the RentVision Terms of Service (the “Terms”). All other terms not defined in this Privacy Policy will have the meanings set forth in the Terms. The terms “RentVision,” “we,” and “us” include RentVision and our affiliates and subsidiaries.

11. Your Consent

YOUR CONSENT AND POLICY CHANGES. PLEASE READ THIS ENTIRE PRIVACY POLICY CAREFULLY. BY USING THE SITE, YOU EXPRESSLY CONSENT, WITHOUT QUALIFICATION, TO THE COLLECTION, USE AND DISCLOSURE OF INFORMATION, INCLUDING PERSONAL INFORMATION, AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THE SITE.

12. Personal Information of Minors

Our Sites are not directed to minors under the age of 16 and we do not knowingly collect Personal Information from minors. We may collect Personal Information of minors, provided by parents or guardians, in connection with the application and rental of a unit, or the provision of property management services. We do not sell the Personal Information of minors.

13. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:

RentVision LLC
1001 S. 70th Street, Suite 201, Lincoln, NE 68510
admin [at] RentVision [dot] com

14. Definitions

“Personal Information” is any information relating to an identified or identifiable natural person.

“Process” or Processing means any operation which is performed upon Personal Information, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

15. California Resident’s Rights

The California Consumer Privacy Act (CCPA) may apply to California residents whose Personal Information is collected by parties that meet other criteria. If the CCPA applies to us, California residents may request to know about Personal Information collected about them and request deletion of that Personal Information. These rights are subject to certain exceptions, including without limitation, for Personal Information subject to the Fair Credit Reporting Act and the Gramm-Leach-Bliley Act. If we are subject to the CCPA, you can learn more about these rights and our processes for consumer requests by contacting us using one of the methods listed above. If you exercise any of the rights afforded to you by the CCPA, we will continue to treat you fairly.

If the CCPA applies to us and to your information, you can submit a request to us for the following personal information we have collected:

  • The categories of personal information we’ve collected about you.
  • The categories of sources from which we collected the personal information.
  • The business or commercial purposes for which we collected or sold the personal information.
  • The categories of third parties with which we shared the personal information.
  • The specific pieces of personal information we collected about you.
  • The categories of personal information (if any) that we have sold about you, the categories of third parties to which we sold that information, and the category or categories of personal information sold to each third party.
  • The categories of personal information that we disclosed about you for a business purpose.

Our responses to any of these requests will cover the 12-month period preceding our receipt of the request. Upon request, we will delete the personal information we have collected about you that is covered by the CCPA, unless a relevant exception to the right to deletion applies.

16. GDPR

The General Data Protection Regulation (the “GDPR”), which became effective on May 25, 2018, creates consistent data protection rules across Europe. It applies to all companies that process data about individuals in the European Union. The GDPR imposes responsibilities on “data controllers” and “data processors.” A company is a “data controller” when it has the responsibility of determining why and how personal data is processed. A company is a “data processor” when it processes personal data on behalf of a data controller. While RentVision mostly operates as a data controller, there are some instances in which RentVision operates as a data processor, particularly when working with customers and other third parties. To the extent RentVision acts as a data processor, RentVision is committed to complying with the GDPR’s specific requirements for data processors and we will work with customers and to update any related privacy policies on other websites.

This Policy is designed to address only RentVision’s data practices with respect to activities conducted by RentVision on its own behalf or through the Site. For those activities, RentVision acts as a data controller and may appoint service providers to act as data processor on its behalf, such as Google Analytics, and as further set forth herein. RentVision is committed to ensuring that it has appropriate terms in place with such partners so that both RentVision and the partners comply with their respective requirements under the GDPR.

Data controllers must have a legal basis to process your personal information. RentVision’s legal basis to process your information arises from RentVision’s need to use your information to provide you with the services and customer support and to advance RentVision’s other legitimate interests (including operating the Site, conducting direct and indirect marketing, etc.), as discussed more fully in this Policy. RentVision also relies on your consent in some circumstances as the basis for processing your personal information.

If you are located in the European Union you may have certain rights under the GDPR. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv) if applicable, to data portability. In certain circumstances, you also have the right to object to the processing of your personal information. To make such a request, please contact us at admin@rentvision.com. We will consider and act upon any request in accordance with applicable data protection laws. If you are a resident of the European Union and you believe we are unlawfully processing your personal information, you also have the right to file a complaint with your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

17. Canada

To the extent it is applicable, this policy is made under the Personal Information Protection and Electronic Documents Act. There are some rare exceptions to the commitments set out above.

For more general inquiries, the Information and Privacy Commissioner of Canada oversees the administration of the privacy legislation in the private sector. The Commissioner also acts as a kind of ombudsman for privacy disputes. The Information and Privacy Commissioner can be reached at:

Address: 112 Kent Street, Ottawa, ON K1A 1H3
Phone: (613) 995-8210
Toll-free: (800) 282-1376
Facsimile: (613) 947-6850
TTY: (613) 992-9190
Website: www.priv.gc.ca/en/

18. Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt out or unsubscribe from activities involving use or processing of your personal information, through RentVision’s "opt-out page.” If you would like RentVision to refrain from using or processing any of your personal information, contact us through the opt-out page and indicate that you would like RentVision to “stop processing my personal information.” Note that if you choose this option, RentVision may not be able to provide services to you and you may not be able to use parts of RentVision’s website. If you would like RentVision to refrain from tracking your behavior and sending you any targeted communications, contact us through the opt-out page and indicate that you would like RentVision to “stop tracking my behavior” and “stop sending me targeted communications.” If you would like RentVision to refrain from sending you any communications whatsoever, contact us through the opt-out page and indicate that you would like RentVision to “stop sending me communications.”